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In my experience, most UX teams find themselves primarily implementing other people’s ideas rather than leading the conversation about user experience. This happens because stakeholders and decision-makers often lack a deep understanding of UX’s capabilities and potential. Without a clear UX...
The work of a designer largely consists of inventing new things, which requires creativity that is generally believed to depend on inspiration, making it unpredictable and difficult to control. Many designers, as well as those who would like to try their hand at design, are wondering: what to do if...
When I started working on promoting accessibility, I was fully convinced of its value and was determined to bring it to the business stakeholders. I thought that the moment I started pushing for it inside the company, my key stakeholders would be convinced, committed, and enlightened, and everyone...