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Unlocking AI’s full potential requires operational excellence

Unlocking AI’s full potential requires operational excellence

Talk of AI is inescapable. It’s often the main topic of discussion at board and executive meetings, at corporate retreats, and in the media. A record 58% of S&P 500 companies mentioned AI in their second-quarter earnings calls, according to Goldman Sachs. But it’s difficult to walk the talk....

The Download: therapists secretly using AI, and Apple AirPods’ hearing aid potential

The Download: therapists secretly using AI, and Apple AirPods’ hearing aid potential

This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. Therapists are secretly using ChatGPT. Clients are triggered. Declan would never have found out his therapist was using ChatGPT had it not been for a...

Apple AirPods : a gateway hearing aid

Apple AirPods : a gateway hearing aid

When the US Food and Drug Administration approved over-the-counter hearing-aid software for Apple’s AirPods Pro in September 2024, with a device price point right around $200, I was excited. I have mild to medium hearing loss and tinnitus, and my everyday programmed hearing aids cost just over...