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OpenAI has given itself a dual mandate. On the one hand, it’s a tech giant rooted in products, including of course ChatGPT, which people around the world reportedly send 2.5 billion requests to each day. But its original mission is to serve as a research lab that will not only create “artificial...
So we want to set up a new design system for your product. How do we get it up and running from scratch? Do we start with key stakeholders, UI audits, or naming conventions? And what are some of the critical conversations we need to have early to avoid problems down the line? Fortunately, there are...
In my experience, most UX teams find themselves primarily implementing other people’s ideas rather than leading the conversation about user experience. This happens because stakeholders and decision-makers often lack a deep understanding of UX’s capabilities and potential. Without a clear UX...
What do the Suez Canal, the Roman Goddess Libertas, and ancient Egyptian sculptures have in common? The Statue of Liberty. Surprising? Sure, but the connections make sense when you know the story as recounted by Columbia University psychologist Sheena Iyengar on a recent episode of Hidden Brain....
The phrase “gild the lily” implies unnecessary ornamentation, the idea being that adorning a lily with superficial decoration only serves to obscure its natural beauty. Well, I’m here to tell you that a little touch of what might seem like unnecessary ornamentation in design is exactly what you...